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Frequently Asked Questions - Easy InnKeeping v 3.1

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  Setting Up Easy Innkeeping Version 3.1
   
Easy Innkeeping-An Introduction.
   
How do I run through the set-up wizard before using Easy Innkeeping?
   

I'm a new PC user, What should I do to start the Easy Innkeeping Software?

   
What makes Easy Innkeeping better than other property management software programs?
   
How do I set up my property and upload my logo?
   
Where do I enter the names of my employees and assign passwords?
   
Where do I define my Unit rates?
   
How do i set up Seasonal Rates?
   
Where do I enter my Unit Types?
   
Where do I add my Unit name and Unit number which are displayed on the daily, monthly & weekly Calendars?
   
What does the "Security"option mean?
   
Where can I define the different kinds of taxes for my property?
   
What do you mean by Minimum Nights Restriction?
   
How do I change Label names in Guest screen, Reservation screen etc?
   
What are the visit types that can be added?
   
Where can I add the items that are sold in my Property?
   
Where do I add referral types?
   
What is a Regular rate?

  Guest Tracking
   
How do I search for an existing Guest?
   

  Guest & Reservation Information
   
What is the purpose of the Guest Information Screen?
   
Where do I enter all the details of my guest regarding payment, sales tax etc?
   
What should I do when I 'm not able to view the entire screen?
   
What is the quickest and easiest way to make a reservation ?
   
What do you mean by a Regular reservation?
   
How can I make a Group Reservation?
   
How can I make a split-bill in a group reservation?
   
How can I make a Split - Reservation?
   
How can I have a quick view of all my reservations at one glance?
   
Where can I add charges & payments for my guest?
   
Daily-Reservation Chart-how is it useful?
 
How can I avoid data corruption?
   
How can I keep a track of my daily appointments?
   
How can I modify the rooms in my property?
   
Can I cancel a reservation & track cancellation charge?
   
How can I delete rooms in my property?
   
Where can I view the reservations for the current week?
   
How can I find an existing reservation?

  Reports & Printing
   
What is a reconciliation report?
   
Where can I view all my cancelled reservations?
   
How can I print a confirmation letter?
   
   
How do I access the financial report?
   
What is a Group-reservation report?
   
   
What is the use of creating Referral reports?
   
How can I print my reservation invoice?
   
How can I print reservation cards?
   
Can I print directly on envelopes?
   
How can I print my Housekeeping report?
   
How do I assess the income of my property?
   
How do I generate CheckIn-CheckOut report?
   
How do I generate Night Audit Report
   
How do I generate Check-Out Report
   
How do I generate Future Reservations Report
   
How do I generate Reservation Activity Report
   
How do I generate Reservations by Employee
   
How do I generate Reservations by Referral
   
How do I generate Reservations by State
   
How do I generate Reservation Summary
   
How do I generate Transaction Report
   
How do I generate Advanced Deposit Collected Report
   
How do I generate Closing Shift Report
   
How do I generate Close Out / Cash Out Report
   
How do I generate Daily Sales Report
   
How do I generate Inventory Report
   
  Database Backup
   
How can I create a backup copy of my reservation database?
   
  Export Feature
   
Does EasyInnkeeping export data into Quickbooks and other accounting software?
   
   
  Online Reservations through Easy WebRez:

How do I register my property with the Easy WebRez system?
   
How do I setup my property with the Easy WebRez system?
   
How can my reservations in my local PC be synchronized with the Easy WebRez system?
   
   
How do I block rooms on the Easy WebRez system?
   
How do I download reservations from the Easy WebRez system into Easy Innkeeping?
   
How do I obtain a Check Availability link for my property?
 
  Sales & Service
   
How can I get a copy of Easy Innkeeping version3.O?
   
What does Technical support include?
   
Can I add additional modules after my original purchase?
   
  Option Setting Privileges
   
What are the various tools that Easy Innkeeping offers in the 3.0 version?
   
How can I change the currency symbol?
   
How do I sort calendars by room name or room number?
   
Where do i set my default home page in Easy Innkeeping?
   
What do you mean by Call Accounting Interface?

  Inventory Types
   
Ability to define Inventory Types
   

  Shifts
   
Ability to define Different Shifts
   

  Letters
   
How can I compose a letter in Easy Innkeeping and save it?
   
How can I save time with Mailing labels?
   
How do I send confirmation & cancellation letters to my guests?
   
  Tools in 3.0 version.
   
Point of Sale What is it & how does it work?

  Easy WebRez Interface
   
Register with Easy WebRez
   
How do I setup my property with the Easy WebRez system?
   
How do I display rates on the Easy WebRez system?
   
How do I display rooms on the Easy WebRez system?
   
How can my reservations in my local PC be synchronized with the Easy WebRez system?
   
How do I download reservations from the Easy WebRez system into Easy Innkeeping?
   
How do I move Reservation Request to Waiting List or Reject a Reservation Request.
   
How do I obtain a Check Availability link for my property?
   
Ability to send emails through secure server and other modes
   

 

 

 

 

 

 

 

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