Hotel Software, Hotel Management Software & Property Management Software -Easy Innkeeping Suite

Frequently Asked Questions - Easy InnKeeping v 2.5

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	What is your return policy ?

	What Features does Easy Inn Keeping Include?

	How do i install Easy InnKeeping?

Setting Up Easy Innkeeping

	How do I setup the inn address information?

	How do I set passwords?

	How do I create a room list?

	How do I change the room types and amenities to suit our property?

	How do I change the amenities to suit our property?

	Where do I setup room rates?

	Where do I enter tax rates?

	How do I set the standard "check-in" and "check-out" times for our property?

	How do I change the order my rooms appear in the Calendar?

	How do I change the list of Visit Types in the Guest screen?

	Where do I enter our marketing referral sources?

	How do I setup an inventory of sale items?

Guest Tracking

	How do I search for a guest that's already in the guest list?

Checking Availability

	Where can I view/print today's reservations?

	Is it possible to view the entire name of my guest in a calendar?

	Can I look at a month's reservations at one time?

Making a Reservation

	How do I make a reservation using Easy InnKeeping?

	How to add charges and payments to a reservation bill

	How do I find an existing reservation?

	How do I cancel a reservation?

	Keeping an Appointment Calendar

Bills & Invoices

	How do I create a receipt for a sale that does not include room charges (e.g. gift shop)?

	How do I print a bill for a reservation?

	How would I print a night audit report?

	Can I export financial data to accounting software packages?

Letters & Reports

	How do I customize the confirmation letter?

	Can I export guest data and print in Word?

	How do I print mailing labels?

	How do I generate Check-In and Check-Out reports?

	Can I generate a report on marketing referral sources ?

	Does Easy InnKeeping generate occupancy reports?

	Does Easy InnKeeping generate income reports?

	Can I create customized reports in Easy InnKeeping?

	Can I sort the reports according to a specific item, like Guest Name?

	How do I export data in Easy InnKeeping to Excel spreadsheets? Using Windows 2000 Using Windows 98 Using Windows 95

Online Availability

	What is Online Availability?

	How do I register with the Online Availability system?

	How do I upload reservations from my computer to the Online Availability system?

	How do I block out dates on my online availability calendar?

	Where do I check for incoming online reservations?

Maintaining the Database

	How do I create a backup copy of my reservations and guest data?

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